Care inany language

Healthcare-built AI language support for the everyday conversations across the patient journey.

As seen on

  • iF Design Award
  • TechCrunch
  • Fast Company
  • Forbes Technology Council
  • HLTH Foundation
  • Stevie Awards
  • What's Next Longevity Venture Summit
  • Harvard Business School
  • Harvard Innovation Labs
  • Harvard T.H. Chan School of Public Health

Built for clinical day-to-day.

  • Medical multilingual AI

    35+

    languages and dialects, including Haitian Creole and Vietnamese

  • Ready in seconds

    Any device

    phones, tablets, carts, desk phones, and browsers

  • Available around the clock

    24/7

    evenings, weekends, and every shift in between

  • Patient data privacy

    HIPAA

    adheres to HIPAA standards, with a Business Associate Agreement

  • EHR and phone integration

    Epicathenahealth

    works with your existing systems*

  • Alongside your interpreters

    Lexi supports everyday conversations, and your team brings in an interpreter whenever a conversation calls for one.

*Epic is a registered trademark of Epic Systems Corporation.

Available on every device

Phones, tablets, carts, desk phones, and any browser.

  • Lexi on a tablet mounted on a rolling cartCarts
  • A desk phoneDesk phones
  • Lexi on a desktop computer, showing an English and Spanish conversation side by sideDesktops
  • Lexi on a tabletTablets
  • Lexi on a phonePhones

Integrated across the care journey

An illustrated care journey: ambulance, front desk, care coordination, intake and vitals, consultation, pharmacy, and discharge.
  • Front desk staff

    Check in patients, schedule visits, and answer insurance questions in the patient's language, so lines move and details aren't missed.

  • Community health worker

    Support outreach and care navigation in the patient's language, so patients follow through and trust builds over time.

  • Medical assistant

    Run intake, vitals, and medication and allergy history with live language support, so visits stay on track.

  • Provider

    Talk through visit details in the patient's language, working alongside your interpreter services for complex conversations.

  • Nurse

    Share discharge instructions and follow-up details in the patient's language, so patients leave knowing what comes next.

Book a demo

Backed by leading investors

  • Informed Ventures
  • HBS Alumni Angels of Greater New York
  • Van Wickle Ventures
  • Alumni Ventures
  • Stanford Angels and Entrepreneurs

Case study

Lowell Community Health Center

Lexi partners with Lowell Community Health Center, which serves 35,000 non-English-speaking patients, to provide secure AI language support across high-demand languages.

Lowell's care team uses Lexi every day to communicate quickly, accurately, and reliably with their multilingual patients.

“Lexi captures everything and allows the patient to freely speak their mind, even when they go on for a while. I like it.”
Dr. Julie LeDirector, Eye Care Center
  • 50+Staff using Lexi every day
  • 7,000+Conversations completed
  • 20+Departments, and expanding

Our partners and customers

Our partners and customers

  • Lowell Community Health Center
  • Brigham and Women's Hospital
  • Mayo Clinic
  • UHealth, University of Miami Health System
  • Massachusetts League of Community Health Centers
  • Harvard T.H. Chan School of Public Health
  • HealthFirst Family Care Center
  • Charles River Community Health
  • Carson Medical Group
  • POA Prosthetics and Orthotics
  • Handspring

Our impact

Building a more equitable healthcare system

Clear, culturally sensitive communication for every patient, across the entire health system.

  • Improve clinical efficiency

    Language support opens in seconds and fits existing workflows, so providers can focus on care, not coordination.

  • Boost patient and provider satisfaction

    Lexi enables more confident communication between patients and care teams, improving trust, comfort, and clinical clarity.

  • Reduce administrative burden

    Lexi runs on the devices and systems teams already use, and every session is saved to a transcript.

  • Increase confidence and equity in care

    Lexi helps patients be heard and understood, improving relationships, comprehension, and care.

  • Improve accuracy and clinical safety

    Lexi is fine-tuned for medical language, with higher accuracy than generic AI tools, and adheres to HIPAA standards.

  • Reach underserved language communities

    Lexi supports both common and underserved languages, such as Haitian Creole.

Our team

  • Linh PhamHello

    Linh Pham

    Co-founder and CEO

    Linh Pham is a design engineer, researcher, and inventor building inclusive technology at the intersection of AI, design, and healthcare. Born and raised in Vietnam before moving to the U.S., she has experienced firsthand how language barriers can limit access to care. She holds degrees from Brown and Harvard, and has led work at NASA's Jet Propulsion Laboratory and Motional. Her work has been published in ACM and IEEE venues, and she is a named inventor on multiple patents.

    Guided by universal design and a commitment to expanding access for underserved communities, she co-founded Lexi so anyone can access care with agency and dignity.

  • Siddharth URHello

    Siddharth UR

    Co-founder and CPO

    Siddharth UR is a designer, researcher, and healthcare innovator building equitable, human-centered health technology. Born and raised in India, he witnessed how structural barriers limit access to care, shaping his focus on impact-driven design. He holds a Master in Design Engineering from Harvard and has designed healthcare products across India, Africa, and the U.S.

    A Forbes 30 Under 30 honoree and award-winning designer with 80+ international awards, Siddharth has worked at Philips Healthcare R&D and Mass General Brigham on patient monitoring, diagnostics, and AI-driven care systems.

Book a demo

Pick a time that suits you. We'll show you where Lexi fits, in the languages your patients speak.

Open the calendar in a new tab